As a licensed real estate broker, I am attempting to find some resolution with the leasing office em
As a licensed real estate broker, I am attempting to find some resolution with the leasing office employees. My clients live in the building, and we are currently under contract to purchase their first home and are breaking our lease, and looking to sublease. Something I do not advise anyone living in the building to do, as you can pay up to 3 months rent if breaking, and likely more fees, along with dealing with the not-so-lovely staff in the leasing office. Dealing wth this leasing office is truly one of the worst experiences in any business dealing I have ever had. Of the two women who work there, one is totally incompetent and rude, and the other, I believe her manager, is neither of those, but totally unwilling to help or care in any way. We finally found a willing, able, and capable tenant. The next step is to meet with the unorganized leasing office, which kept her waiting 20 minutes in the lobby because they were late to open. They then started hitting her with all the fees that would be associated after renewing the lease, rental increase, and office processing fees, as well as move in fees, which would have totaled over $3,000 over her sublet and renewal. They obviously are doing their best to rack up as many fees and charges, as this is how leasing agents, not brokers, prey on other people's finances to make a living. I'm sure any future prospective tenants we find will get the same treatment, and my buyers will be stuck paying a hefty sum, or killing the deal on their dream home. My sentiments were seconded by multiple doormen and staff. Obviously my clients also, who are pretty enraged and stressed by the whole situation. The building is nice, many things are getting renovated in an older building, but as a real estate broker, I would advise ALL my clients, family and friends, to look elsewhere for any rental needs.