Aldo located at Mall of the Emirates – Sheikh Zayed Rd – Dubai – United Arab Emirates

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Need to know more about this business, please call us during business hours or visit our website and can get more information of Aldo by http://www.aldoshoes.com/

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Aldo dubai UAE

Google Review

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Amit Kumar

1 Google Rating

I have the same experience as Lyra despite giving 3 weeks of time. It seems that they are only bothe

1/ 5

I have the same experience as Lyra despite giving 3 weeks of time. It seems that they are only bothered new sales which is thrice more difficult than the repeated sales. When , I went to enquire , I found that my shoes is still lying in stores & yet to send for repair. Staff has once again requested to come after three days but this time shoes present status is unknown/untraceable. I do not know whether they have any regards towards customer service or not ? I will not recommend anyone to buy this brand @ Mall of Emirates.

Pooja

1 Google Rating

very bad collection service. I bought 2 shoes they give me time 3 to 4 working days i received only

1/ 5

very bad collection service. I bought 2 shoes they give me time 3 to 4 working days i received only one but 2nd still nobody call me. 5 days over

Lyra Lyrae

1 Google Rating

I went to Aldo at mall of emirates, I have purchase a high heels shoes for 345 aed since I need to a

1/ 5

I went to Aldo at mall of emirates, I have purchase a high heels shoes for 345 aed since I need to attend an event in 2 days time. Then I use it as I stroll around the mall in less than an hour and apparently when i went home i noticed that the top lift/heel tip part of got twisted, so I went on the following day on the same branch for a minor repair. I was attended by a very rude Staff. I have presented the reciept of my purchase, and have explain what had happen and requested for a repair the soonest..that staff seems didn't bother to listen, he harsly tried to twist the heel tip maybe he was hoping he can fix it and since its not working, he grab a paper and issue a repair form and ask to get back after 3 weeks. He didn't show any concern and sense of urgency even after explaining to him that I'll be using it in 2 days time since I have an event to attend. He didn't consider any of my reasons and so until now im still waiting for my shoes and several days have been passed.I was so appalled with the treatment. How can aldo hire someone who doesn't know customer service? For 20th century why it takes 3 weeks to repair a heEl tip? I have trusted Aldo as I find it comfortable to wear their shoes and in my homeland they have an excellent customer service but this encounter/experience in Dubai is just dreadful and change my liking towards this brand. Pls fix your staff coz you're losing customers. Their are tons of shoes establishment that offer best service.

Nima Al Dulaimy

3 Google Rating

Good value for money

3/ 5

Good value for money

justin tim

3 Google Rating

not that great a collection. :(

3/ 5

not that great a collection. :(

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