Australia Post – The Pines LPO melbourne Australia

Australia Post – The Pines LPO located at Shop T54 181 Reynolds Road, The Pines Shopping Centre, Doncaster East VIC 3109, Australia

If you require further information, book an appointment or need answers to a question, please feel free to contact us by (03) 9842 4699

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Need to know more about this business, please call us during business hours or visit our website and can get more information of Australia Post – The Pines LPO by http://auspost.com.au/apps/postoffice/doncaster-east-3109.html

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Google Review

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Ordered package from Taz with tracking. Absolute scam from AusPost though. The courier did not even

4 months ago

1^{/ 5}

Ordered package from Taz with tracking. Absolute scam from AusPost though. The courier did not even show up to deliver, instead taking packages straight to depot. When I went to collect, P.O. informed me that driver tried to drop package at 6am but couldn’t leave it due to rain... 1) I was up before 6am and the door was left open 2) It was not raining until late morning 3) Detailed tracking shows me that it didn’t even reach Vic until 0753! Couriers typically get paid based on number of attempted deliveries (successful or not). Lazy tossers just dump them at depot and don’t leave a card. Very common in the UK where I’m from. Unlike other reviews, however, staff were polite and efficient

Overall poor to mediocre customer service experience at this outlet since the past couple of years,

9 months ago

1^{/ 5}

Overall poor to mediocre customer service experience at this outlet since the past couple of years, especially with one bespectacled lanky Asian male staff. One of the most outrageous experiences is, this guy insisted that I sign and acknowledge that I had received an item (an expensive limited edition multitool from US) which was missing from the registered packaged which I opened in front of him! Unbelievable. Of course I refused to sign for something which is missing. This guy did not offer to follow up on this screw up but threatened to call the police if I did not leave the premise. I was outraged and called the police myself and explained to them what transpired. The police were not amused too. No sane minds would acknowledge and sign for something they did not receive. This guy should be sacked. Period.

No wonder Auspost made record profits the past year, there’s hardly any staff (for a Post Office t

4 months ago

1^{/ 5}

No wonder Auspost made record profits the past year, there’s hardly any staff (for a Post Office that’s desperately needed in these parts; Doncaster East)...especially on a Saturday morning!

Got a slip in mail to go to this post office. Went there with no hi or anything, 10 minutes later th

a year ago

1^{/ 5}

Got a slip in mail to go to this post office. Went there with no hi or anything, 10 minutes later the male comes back and hands the slip back to me and says goto Doncaster heights not here and walks away. I then said excuse me which post office is stamped on this for me to attend ? It was The Pines. Ok someone has stuffed up but not me. Don't make me out to be the idiot here. He just looked at me and didn't answer. Australia post. What's happening to your outlets ?

Often get told that it's not their Job to check my PO Box for me when I had only one key & didn't ha

a year ago

1^{/ 5}

Often get told that it's not their Job to check my PO Box for me when I had only one key & didn't have it on me. I once got my uncle to collect a parcel for us and they gave him the letter from the PO box not the actual parcel and told him that was all. They always act like it's a huge effort to do their job, they always forget to put an alert to the app they asked us to get so we would know when something was in the PO Box. They don't even put anything in when a Star Track has arrived so unless you know that a Star Track is arriving to your PO Box you will never know it is there because they just keep a book but don't tell you. Absolutely useless.

Australia Post – The Pines LPO melbourne Australia

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Google Review

Chris Webb

Ordered package from Taz with tracking. Absolute scam from AusPost though. The courier did not even

Darren Tee

Overall poor to mediocre customer service experience at this outlet since the past couple of years,

Sam Luci

No wonder Auspost made record profits the past year, there’s hardly any staff (for a Post Office t

Brod Smith

Got a slip in mail to go to this post office. Went there with no hi or anything, 10 minutes later th

Captain Ash Bacon

Often get told that it's not their Job to check my PO Box for me when I had only one key & didn't ha

Claim This Listing

Australia Post – The Pines LPO melbourne Australia

Rate us and Write a Review

Google Review

Chris Webb

Ordered package from Taz with tracking. Absolute scam from AusPost though. The courier did not even

Darren Tee

Overall poor to mediocre customer service experience at this outlet since the past couple of years,

Sam Luci

No wonder Auspost made record profits the past year, there’s hardly any staff (for a Post Office t

Brod Smith

Got a slip in mail to go to this post office. Went there with no hi or anything, 10 minutes later th

Captain Ash Bacon

Often get told that it's not their Job to check my PO Box for me when I had only one key & didn't ha

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