Staff absolutely unhelpful, and rude to customers. We bought an expensive speaker system, which we w
Staff absolutely unhelpful, and rude to customers. We bought an expensive speaker system, which we were misrepresented to by the store staff, who said it will work wirelessly with the system we have at home. It didn't and we had to buy new parts and additional parts from B&O of course to resolve this. In particular a salesman named Jonathan who always behaved incredibly disrespectfully and rudely towards me personally for some i apparent reason. Truly appalling service experience. As good as B&O products are supposed to be, there are many companies on the market which are as good and won't put you through a hellish customer service experience like this store will.