Awful, I was given a Heavenly Spa Day for 2 as a present so took a friend along to RELAX AND UNWIND as it says on the box!!!!!! The swedish back, neck and shoulder massage lasted all of 15 minutes instead of 25 minutes and the therapist sniffed loudly throughout, I was unable to have my facial as I had had a small operation on my nose 4 weeks earlier so had my manicure upgraded to Gels, having had gels before I thought that was acceptable as a replacement as they would last at least 2 weeks, why was I not suprised when one started to come off the next morning and another 24hrs later. We were not offered robes or slippers nor were we shown around the gym, spa or swimming pool even though we were supposed to have the use of them for the rest of the day. A thoughtful and expensive gift but a complete waste of money for the very kind person who gave it to me. Did not live up to expectations, absolutely devestated.