This health centre have good and convenient location in Birmingham. We went there with my friend, had Groupon voucher for 2 back massages. On our arrival we gave our consultation cards and voucher, but therapist forgot to arrive us in the system, as we found out when we were waiting for our treatments, and nobody came to collect us after 10 minutes, so we decided to ask. Problem was solved, therapists took us to the treatment room and we didn't miss any time of our massages. Massages were good, but weren't relaxing, opposite, we had deep tissue massages, after we felt good and our backs felt better too. As we are spa and beauty therapists ourselves, nothing bad to say about massages, they were performed good.
Swimming pool was quite cold, but it was nice to spend time there, Jaccuzi was busy always (it was Friday), we managed to get there only at the end, before we went to get changed. Very small sauna and steam room, maximum 3-4 people. Steam room is cold, unfortunately.
It is better to have your own robe, towel and slippers with you, this bag with robe, towel and flip flops from Bannatynes is £6 pounds, you pay £20 as deposit, and they will return you £14 after you give back robe and towel. We didn't take our robe etc. because we had a late response if we're allowed to bring ours, and we weren't home. Anyways, if you can take your own stuff, it is better.
Overall, it is nice place for the city centre.