My experience at Boots Opticians in Devizes was exceptional. The standard of service is extremely high - for any retail or service business. The manager - Mr Hopwood - was born to do his job. His technical knowledge is on a par with his service/retail skills - excellent. The other staff there are exemplary.
I took some time to choose my spectacles. Sometimes this can be daunting and tedious, but if you are like me, you need to get it right. I was given all the support I needed and an understanding that choosing a style of spectacles is a very personal, subjective process. I never felt hurried and I am extremely satisfied with my final choice and I am very pleased with the price.
I shall be returning in the very near future to make another purchase - or two! They have some brilliant sunglasses!!
February 2016:The Great Service continues!
I have since had an upgrade to my lenses with the same great service. I then had a small manufacturing problem (no fault of the branch!) with the reading glasses. I took them in and was attended to immediately. A temporary repair was done by Caroline while I waited so that I had glasses to use whilst Paula ordered a new pair. They arrived within a week. I was also kept in contact by phone and e-mail by Paula and she advised me when my new spectacles were ready to collect. This was all done by them both with no fuss whatsoever and I am very happy with my new replacements. I have no doubt whatsoever that were I to encounter any more problems they would be resolved in the same caring way and again with smiles!
Boots Devizes continue to be brilliant at what they do. I am so pleased to be on their list of clients. It's always great when you find a good doctor/dentist/optician. If you're wise, you'll stick with them. They're hard to find!!