Terrible experience at this dry cleaner in Soho branch. My £170 shirt which was a present from my w
Terrible experience at this dry cleaner in Soho branch. My £170 shirt which was a present from my wife got damaged by them. All the buttons are half melted because of the iron probably. I made a complain to the store and the boss/owner (also working at Page st branch), Mr Shooman, was supported to give me a call, but he just ignored me and didn’t call me at all. 3, 4 days later, finally I got him on the phone and he said he won't do anything but said he would find a replacement button. I waited a week and he just ignored me again. He didn’t find any buttons and didn’t call me. If he treated me as a customer in the beginning and gave me a word of apology, I would have forgave him because everyone makes a mistake, but he didn’t treat me right and didn’t say a single word of apology to me yet. His store should deserve what it deserves.