Predatory, dishonest gym. Stay away. Still working with my credit card company to return the funds t
Predatory, dishonest gym. Stay away. Still working with my credit card company to return the funds that they wrongly withdrew. I had a month to month membership with no commitment—yet after canceling in writing in April when I moved, with their acknowledged receipt, they have charged my card month after month. No one returns emails or calls from membership associates to General Manager—not Darren, not Chris, not William, not Nelson, not Erica. No apology or even acknowledgement. And yet I still receive personalized email incentive pitches to buy training packages. The gym clearly is not doing well, completely inept management. Claims to have “celeb” clientele—but they have all fled along with anyone without patience for incompetence. Some good trainers/staff, who are keenly aware of the toxic environment and don’t seem to last long. No excuses for this behavior. Beware.