Friendly, skilled staff BUT horrible experience every time I go in. So many people take children in and then just ignore their screams, them banging stuff, them running around. There are either the groups of mums who gather and chat while their brats run riot, ignoring them, or the lazy ones just on their phones who let their brats run riot, ignoring them. They obviously live like this and can tune out of the cacophony, but it's so selfish and people with well behaved children or no children aren't use to scteams like this.
Instead of the nice coffee shop experience it could be, I felt that i had intruded in a creche for hypo kids.
So what will you get? A nice cup off coffee and a headache.