Disgraceful customer service!!! Went there to renew my laptop contract after my old one expired. No
Disgraceful customer service!!! Went there to renew my laptop contract after my old one expired. No one seemed to know what to do. They kept on ringing their head office every 5 minutes and all they did pretty much was print out some forms and sign them. It was a ball ache to get the laptop that I wanted (the website confirm the store had it in stock) but it was just confusion after confusion. After 2 hours it was finally resolved. I made a complaint over the phone the following day and was promised a call back, but it didn't come. I called them back and the second advisor couldn't find any notes on the system. I completely lost it as I ran out of patience, was finally offered £50 compensation. I WILL NEVER EVER RECOMMEND CURRYS PC WORLD!!!!