
Harris Lau
2 Google Rating
The hotel would not let us have adjoining rooms or even rooms on the same floor and even tried to ch
The hotel would not let us have adjoining rooms or even rooms on the same floor and even tried to charge us extra just to get the adjoining rooms when we had already specified in our booking to have adjoining rooms. The receptionists were not professional as they could not understand simple english phrases that should be expected of a hotel with such a grand reputation. Overall my stay was horrid and the staff was unhelpful or even tried to apologise for their mistake in our booking.