Great selections of products and great location, but the customer service leaves a lot to be desired
Great selections of products and great location, but the customer service leaves a lot to be desired. I was hanging around the guitar section for 10+ minutes without being approached by any of the several staff who were just standing around. In the end I approached someone and he allowed me to play a couple of guitars, but tried to sway me towards the more expensive model. Finally, I took the guitar to the till and the staff member who had been helping me was now on the phone and initially refused to let other colleagues, who were available, serve me instead. I was eventually served by someone else who, just to put the nail in the coffin, refused to give any discount whatsoever despite me paying in cash. I was planning to come back for future purchases, but after this experience I will be taking my business elsewhere.