Dream World Travel london

So much more hassle than it's worth! Avoid if possible! They were late sending my e tickets and I had to email them and request that they were sent (surely that's simple as it's their job to send me the tickets I've bought?) They avoid emails and questions when they don't want to answer or don't know the answer. They cancelled and reissued my e-tickets several times without warning or explanation and when I asked why they just ignored my 4 emails! After reading reviews I was so scared that they would cancel my flights to the Caribbean that I kept calling up Virgin Atlantic each time something seemed fishy regarding my booking, to check that I'll actually be on the flight! What's worse is if I emailed with a question or issue, they'd call me during working hours and not leave a voicemail message or email so they expected me to chase and chase them. You can easily see that most of the positive reviews are FAKE as they all follow the same sort of pattern- naming a member of staff, thanking them and mentioning the great customer service (which there is absolutely 0 of) Really not worth all the hassle and uncertainty to save a bit of money. I'm glad I was on my flight and they didn't cancel or change it last minute as I know this has happened to some people. Edit: I had a missed call from DWT wanting to discuss this review with me...however there is nothing for me to discuss, it's a very accurate and true account of what I experienced.

DO NOT USE THIS COMPANY. They will take your money and leave you stranded. You will have sleepless nights wondering if you will show up at the airport only to find out that you do not have a ticket. Any good review that has been left for this "company" has been by fake accounts. Look at the number of reviews the 5 star reviews have left- 1. FAKE.

I would like to thank Sam for issuing my ticket which I have looked through and confirm that everything is correct. I am very happy to say that Sam answered all my requests speedily and satisfactorily and with enthusiasm. I will certainly recommend Dream World to my friends and Sam specially for their travel arrangements as and when they need. With Best wishes Mrs. Rachel George .

I would recommend booking the tickets through Dream World Travel Ltd. Ahmed has been very helpful in understanding my travel requirement and suggesting the best itinerary. Even helped me in amending the name when there was a mistake. Quick response and excellent service. Keep up the good work, Ahmed !!! You have made my day.

I would actually give this company no stars, however, it wont let me leave a review without at least giving it 1. This company is shocking and I would say STAY AWAY, STAY AWAY. We purchased tickets in July 2017 to fly out to Florida in December for New Year. When we arrived at the airport we were told that the tickets hadn't been purchased even though the airline had contacted the company 3 times asking for payment. We then had to pay out a further £500 plus and additional expenses to arrive at out destination. They have since re-reimbursed us the actual flight money, but that still leaves us out of pocket by over £800 plus. PLEASE CHECK REVIEWS DO NOT USE DREAM WORLD TRAVEL, THEY WILL ROB YOU AND DON'T CARE. I have been emailing Jim for weeks now, and finally get a response of your matter has been dealt with, please see attached email from their legal team. No attachment!!! and even when i ask him to send to another email, waiting hours and still nothing. Now its going legal!