The service from the team at Edinburgh Airport was exceptional.
We’d rented a car from the airport which we ended up swapping for another in Aberdeen - simply due to an alert light on the dash and being overly cautious in a rental car.
Long story short, upon arriving back at the airport, the Enterprise staff noticed that there had been a deduction from our rental deposit, for the fuel difference in the vehicle we swapped in Aberdeen - which there was no mention of at the time.
The Enterprise team at Edinburgh Airport scrutinised the deduction that was made and reversed it. All while keeping us up to date on progress before our departure flight. Don’t think we’ve ever experienced such outstanding service anywhere in the world...
Would highly recommend to anyone looking for a rental car, and will definitely be back.