I have used this location on and off for several years but I have decided to stop for two reasons.
1. On one occasion, one of the pumps was pumping so slowly that I actually thought I was not holding the handle to run at full speed. Upon realizing that it was going at full tilt, I called over an attendant who just happened to be standing near-by. "Did you know this pump works very, very slowly?" I asked. "Yes, its always that way." was the response. "Well maybe you should let the owner know", "its been like two minutes and its only put in less than 2 gallons". Yes, he knows, thats just the way it is. I informed the attendant that I would only be putting in $5 worth, then make the u-turn and finish my top-off at the Shell station next door (which shares the same space and building). He shrugged and walked off.
2. Months later, I called to see if they could service my car for a fairly minor repair. When I told the person who answered what I was calling about, he said he would put the owner on and I could make arrangements with him. He came on, and I spoke with him. Told him it was (perhaps) the water pump but he should have a look. He proceeded to argue with me about how it could be that or many other possibilities then launched into a list of conditions of how and when he would be able to look at the car - not today but it needs to be dropped off, may get to it tomorrow (he would let me know), would have to sit to cool off for several hours, may take a day or two to get parts (he hadn't even seen the car yet, all I wanted was for him to physically see it). He was very abrupt and surly on the phone and I had a bad feeling about him, so I called the Shell next door and they told me come right in. Turned out to be a sensor which they diagnosed in less than 10 minutes, and repaired in under two hours which included the wait for parts.