We arrived on a late flight to Denver on 2/8/18. The excellent service we got from the Hertz Gold ag
We arrived on a late flight to Denver on 2/8/18. The excellent service we got from the Hertz Gold agents was most appreciated after a long day of travel. They were both very friendly and helpful. We got a great car from the agent who was handling our rental, he even cleared off the snow from the storm that had just come in from the car for us. The two other customers that were left besides us had made a mistake thinking that they're rental was with Hertz when it was really with National (pretty sure they were international travelers). Since there was no easy way for them to get to the National counter located a little ways away (not a pleasant walk in the storm, a long process using the rental car buses), the other agent offered to drive them to the National counter since he was free and there were no other customers he had to work with. They were so grateful! Impressed the hell out of my wife and I. As did the thoughtful service we got from our agent. Rental return was quick and easy. Everyone we dealt with, including the bus drivers, were friendly and helpful. We'll be sure to use Hertz in the future for any rentals we need to do in Denver when we visit family or on business.