The first day went well. The hotel is well-located, and the first receptionest I spoke with was kind
The first day went well. The hotel is well-located, and the first receptionest I spoke with was kind and accommodating. However, the second day the receptionist saw me bringing my friend in (who I told them - during the initial reservation - would be staying with me on day 2), and yelled up the stairs “Can I help you??” As though we had no right to be there. I told her I had a reservation. She rolled her eyes and demanded that I pay that instant. I asked her to allow me to get my purse. When I asked her what her name was (to lodge a formal complaint with the owner) she refused to tell me. She was working on June 30, at 2:45pm, so I plan to figure out who she is and hopefully succeed in having her reprimanded. If you appreciate kind and courteous service, do yourself a favor and go elsewhere.