Avoid this company at all cost. Been dealing with my mothers care home fees for over five years.Ther
Avoid this company at all cost. Been dealing with my mothers care home fees for over five years.There has been numerous people dealing with the case with very little communication had to constantly chase them to do their job. Then we had to have an appeal over the telephone despite asking them for help received no advice whatsoever. The service received in all aspects was totally unprofessional which I believe led to the claim being unsuccessful. I wish I had used a different company as I believe it would have been a more favourable outcome .True star rating should be ZERO .