I cannot over-state how terrible my experience here was. I had been before and knew what to expect:
I cannot over-state how terrible my experience here was. I had been before and knew what to expect: no appointment, low-quality wax, no frills, and a high price for the quality. But I did not expect a horrible experience such as this. I asked the attendant to finish the style of wax that I had requested (i.e. to make both sides even, pointing to the place that was not even). She then went beyond this, not what I asked for. The manager then forced me to pay a higher price, yelled at me in front of customers, exposing the details of my treatment, continued yelling at me, and refused to listen. If the staff did a different service to that which was requested and agreed, it is THEIR responsibility to clarify this, including that what they will do will incur a different price. Particularly when the customer is exposed in an intimate way. I will never go back to any Body'Minute venue. What a horrible experience. I wish I never subjected my body to this sub-par treatment, wax and aggressiveness.