By far the worst protracted, inefficient, rude, chaotic embassy, business, organization (whatever they are) I have had to deal with. It’s inconceivable to me how anything could get done there.
I have submitted my application 10months ago and I have lost count how many times they lost copies of my documents or asked me the same question over and over. Every time of course I have had to go there to hand in physical copies! How many calls I had to make to chase things, how many times I have been lost between incorrect extensions, how many times I had to send pestering emails. How many times I have been given the incorrect information by “RICHARD” and best of all I always had to call 10-15 times before he pick-ups. No decency, no respect for people lives and plans, no SEVRICE whatsoever.
Now 10 months down the line, I had to ask a family member to check how the application is progressing in the capital, and guess what they are missing the “cover letter” is missing !!!!!
I have literally lost the will to live and lost any faith in getting my passport issued. I have spent already over £300 and days’ worth of living on bureaucratic, facade, corrupted den. I would have rather given the money to a homeless person.
IF THIS IS WHAT KENYA IS ABOUT, I WON’T WANT TO GO THERE ANYHOW