I think their days are numbered. Used to think of them as one of the better ones on the high street.
I think their days are numbered. Used to think of them as one of the better ones on the high street. They are simply unable to catch up price wise, or with the frequent updates in the world of technology (a lot of their stocks are still the older models). Their return/refund policy is appalling and highly inflexible given the complex nature/compatibility issues surrounding the many items on sale, front-line service highly underwhelming, and you are better off with Amazon. If I need just a light bulb, parts or a cable, my local hardware store will stock them (for the same price and a better shopping experience), or go to a friendly local Screwfix branch and save myself a few quids. Regrettably, this will be my last visit as I see no reason in coming back.