It is hard for me to comment on the ER and ICU as I was either unconscious or delirious a good part of the time. In fact, having had seizures before, and having been advised by my neurologist NOT to rush off to the hospital and having survived just fine, I do not know if it was necessary at all, although I can understand attending EMT people and others wanting to be cautious. I also acknowledge that family members were alarmed and felt hospital to be "safer."
It felt silly to stick me into an ambulance for the 200 foot ride across the street to the hospital when a wheelchair would have sufficed (I could probably have even walked), and I was shocked to get a $1285 bill for that short ride. I felt that the EMT. ER and ICU people were competent and caring, presumably following standard procedures.
Once settled into my room (I was 5 days in hospital in all) care seemed perfunctory, maybe in part because of short staff due to the holiday. Doctors were rarely and very briefly seen, although friendly and helpful enough. Although the noise level was typical for hospitals, I fail to see why it is necessary to wake patients every few hours to take blood pressure and temperature nor, when I finally got to sleep, to come clattering into the room at 4 AM with a scale to get me up onto to get my weight every night. Hospitals do tend to not be good places to rest and recover. I felt sorry for the wife or partner of the older Asian man next to me when I realized that she was trying to sleep on two hard-back chairs next to each other and wonder if there wasn't some way she could have been made more comfortable.
Also, I had a very persistent cough (likely related to throat irritation from being aspirated), keeping me and, no doubt, my neighbor, awake. This seems to me something nurses should notice and do something about. After I finally asked a nurse she said she would look into it, and finally brought me what seemed to be a single cough drop. If this had been something communicable I would, no doubt, have shared it widely.
Finally, it took a full extra day and a half for me to be discharged, supposedly because "may papers were not ready." This was just so ridiculous. If my family hadn't been fussy about it I would have just walked out. Could it be that the hospital wanted to keep me there longer so they could charge for an extra day or two when there were little extra expenses to them?
I am not complaining about the individual staff members, as they were uniformly friendly and helpful. The system itself needs attention.