Delivery driver was beyond rude and borderline offensive. May i point out he apparently arrived 15
Delivery driver was beyond rude and borderline offensive. May i point out he apparently arrived 15 minutes early (which is normally a good thing!), 10 minutes before the due time i get my house mate come up to my attic room very shook up telling me their is a take away driver outside that has been shouting at him. I make my way outside to be greeted by the most unpleasant and aggressive delivery driver who told me in a very rude manner that he had been waiting for 10 minutes. I explained to him i live in the attic room of a shared house, and had provided him with my mobile number in case of any difficulties, to which his reply was "Why should i have to ring you". Again i explained that for starters he is early, and there is still 5-10 minutes before the delivery is due (he denied this, but i quickly showed him the app to which he replied - "well i dont care what that says"), and secondly its common sense to ring the number provided if he is having difficulties. His reply was "I dont care, Im going to ban you". I mentioned how bad this customer service is to which he replied again "I dont care, you're getting banned" and drove off. I was a regular at oasis both on just eat and in store but will never be visiting again due to this terrible encounter that has not only upset me but my innocent housemate who didn't even order anything. (he has also said he will not be using Oasis in the future) This delivery driver needs to learn some common sense and customer service skills before he offends any more customers.