Purchasing four appliances from Pacific Sales started out wonderfully. We felt so lucky to have Eri
Purchasing four appliances from Pacific Sales started out wonderfully. We felt so lucky to have Erika as our salesperson. She really listened when we expressed the "must have features" we were looking for in our new appliances. She was so knowledgeable about all the different brands and models, that with her guidance, we happily picked out and purchased a range, refrigerator, dishwasher, and microwave. As others have mentioned, the problems began with the delivery services. However, we went back to the store, and Ericka, spent 2 1/2 hours straightening everything out for us. Throughout the process, which did take some time, she was unfailingly patient, polite, and efficient. Erika extended herself to make sure that we had the best customer service experience possible, and we ultimately did. Should we need anything else in the future, we would head right back to Erika. Our thanks to her.