Sad to say, terrible visit:( Hygienist was extremely rushed through my cleaning, she hung the “sp
Sad to say, terrible visit:( Hygienist was extremely rushed through my cleaning, she hung the “spit sucker” on my cheek while she was doing my cleaning but it kept falling out in my hair.. no apologies, she just continued to put it in the same spot. So I held it up in my mouth after the third time it fell, for the remaining 15 mins with no thank you. Flossing was rough and my gums are sore still- two days later. My mouth burns when I drink hot tea. The dentist came in after cleaning and I told him my insurance only covers bitewing X-rays every 24 months. He didn’t seem to believe me, going to ask the receptionist what it was, to come back and tell me “sometimes insurance means full picture mouth X-rays”. I said I know what my coverage is, but thanks for checking anyway, I’m going to reject the X-rays today and just get an annual exam( the X-rays they had on file were only 1 1/2 years old anyway). He then bluntly asked me “So, let me get this straight just out of curiousity- you made this appointment to just get a teeth cleaning? No x rays or fluoride?” Honestly, I was taken aback and felt offended that I offered him my business. I will not be returning... Paia Family Dental you need to step your business game up. Aloha.