Pandora located at 7101 Democracy Blvd, Bethesda, MD 20817, USA
If you require further information, book an appointment or need answers to a question, please feel free to contact us by (301) 767-1601
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Need to know more about this business, please call us during business hours or visit our website and can get more information of Pandora by http://www.pandora.net/en-US/stores/United-States/20817/PANDORA-Montgomery-Mall
5 Google Rating
Kiya was wonderful and she provided top notch customer service. She's very efficient in your store. I really enjoyed seeing the owner helping the customers. I will always shop at this location. Great store and better customer service.
5 Google Rating
My trip to pandora was great I went for an exchange unfortunately it was almost closing time, fortunately I spoke to the store manager Ashley she was great! She gave me her name and asked me to come in during the week which I understand because of mothers day rush I could just imagine how busy they were. I came in two days later and Lucy took care of us and she was awsome she completed my exchange and I was so expressed in end up purchasing four charms I wasn't planning on buying at the moment. So yes this is my Pandora. Thank k you so much guys!!! Luis Rivera
1 Google Rating
I had an awfully humiliating experience at this location. Store manager Kiyah is rude, unprofessional, and disrespectful in every way. I went to pick up my bracelet that I had dropped off for cleaning, and upon retrieval, the store associates were unable to find the bracelet, which was extremely inconveniencing. I literally had to wait for close to an hour for them to find my bracelet. Then, finally, after my bracelet was found, Kiyah brought it out wrapped in a napkin and just simply threw it down to me. She did not prepare a ticket/receipt verifying the cleaning or any type of documentation. She conducted the transaction without any service whatsoever, so I informed her that restructuring and implementation of organizational protocol was necessary to provide customers with efficiency. After providing my feedback, Kiyah dismissed and yelled at me in a very outrageously belligerent manner. She disrupted the store and acted extremely disrespectful. I then submitted a report to corporate detailing the incident but have yet to hear back from them. Altogether, Kiyah singled me out, embarrassed, mistreated, and humiliated me. So, as a result, I will never support this location or corporation ever again. Kiyah is incompetent, unprofessional, ignorant, and inadequate to manage, and something needs to be done to remove her from abusing her position. It is ridiculous.
5 Google Rating
This WHOLE STORE is 100% Pandora. Called for directions. Discovered it was inside the mall. The person gave us the best place to enter, the best place to park, and her name. When we arrived she helped us find exactly what we wanted. She listened very well to discover our needs. She knows the Pandora products very well -- and you can tell it not only by her retrieving the correct bracelet, charms and spacers; but also by what she was wearing - creative uses for Pandora products. This store is very busy; those working there made their work look easy and all the their customers seemed to appreciate the knowledge, expertise and caring help. I would definitely go there again when I am in the area.
4 Google Rating
A great place to purchase jewelry and charms for friends and loved one. Staff was friendly and warm.
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Open Now~10:00 AM - 09:00 PM
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