My 2017 1 Series went into their approved body shop for some work under warranty and some parts I pa
My 2017 1 Series went into their approved body shop for some work under warranty and some parts I paid for and I was amazed that the body shop had no knowledge of my booking. The body shop didn't even know who I was, a quick drop off turned out to be a complete disaster! I needed a courtesy car and apparently they didn't have that ready either - in the end I had to have a sales executives car. I think with this company, you need to make your booking and cross your fingers hoping for the best. Don't bother calling up and checking your booking either like I did as this materialises to nothing. Not good for a prestige car brand!!!