I had been shopping here for years, I usually have decent experience using their services as the pri
I had been shopping here for years, I usually have decent experience using their services as the prices are competitive and the store does hold a wide rage of products. However my recent visit to this store was less than satisfactory when my simple request for help with a product (an oil filter) was met with by a half-hearted, I-dont-really-care toned "For What?". I was not sure what the staff meant by that so I repeated myself with "oil filter, for engine oil changes.". I brought the catalogue from the shelf with me, which I know I was not supposed to, so that I could show the staff exactly what I was looking for. There was no eye contact no greetings whatsoever, and before the staff even answered my question, I was barked at with a "YOU ARE NOT TO REMOVE THAT (referred to the catalogue) FROM THE SHELVES". The took a glance on the catalogue, quickly pointed to the a section of the page and said "that's the oil filter", I answered with "Thank you" yet again, no eye contact, no response, all this while the staff barely got off her bum. Turned out I did not see anymore of this product on the shelf and I really did not want to 'BOTHER' your staff again so I left. Immediately went to another auto retailer store 5minutes down the road from you guys, friendly staffs, one even came to my car and helped me checked if I was looking for the correct parts. Sorted everything out in 10minutes, happily paid roughly $5 more in total but thank goodness for friendly and helpful staffs. Will I shop here again? Ya sure, but you will not be the first shop I go to, especially when that lady staff in glasses with horrible attitude still works there.