Thornton Road Surgery london

Used to be fantastic but over the past few years the quality of doctors, availability of appointments has declined. Some of the doctors are good, but most of the good ones end up leaving. Why? Some doctors are dismissive. My 4mo son had developed a mark on his leg and the doctor didnt bother to look at it and said babies just get marks.?? The best thing are the receptionists. They are very sympathetic and have to take all the hits being at the frontline of a badly managed practice.

I have been registered with the Gp for 10 years! The quality of service has decreased over the years. A woman at the reception has been Insensitive towards my situation and hanged up on me with no apparent reasons as I asked why they had to cancel on my formal review for my long term illness. It’s appaling that I have to chase them up just to make sure I get my prescription on time as the pharmacist needs the doctors formal approval with my regular check ups. I would apprecaiate if the recpection woman could be politer and helpful in communication.

No sense of urgency or care for their patients. Appointments are few and far between. Always get seen late and they are very unapologetic. I go to the hospital now instead of dealing with these people. The phones are always engaged and although they open at 8 you wont get through until about 8:45. Very unprofessional when they are on the phone. Just awful.

Worst GP ever. Getting appointment for a child is very difficult. They cancelled without notifying you the reason.

Having to wait almost 2 weeks for an appointment is absolutely disgraceful. And when you finally get to see someone you're told that they can't dress your wound because the nurse isn't there so you have to do it yourself. Absolutely shocking that a GP cannot put a dressing on a wound. What are they really getting paid for ? If a doctor in the UK can't dress a wound then why is he called a doctor