Absolutely appalling service. Told a dresses beading could be fixed in a week and they would call u
Absolutely appalling service. Told a dresses beading could be fixed in a week and they would call us, to go in and then get it taken up... Three weeks later, no call from them and panic was starting to set it as we need it on Wednesday. Now leaving absolutely no time to get it taken up... After calling friday, to be told they didn't know anything about it, I called again today. The dress still isn't there! They stated the tailoress is 'busy' but it will be in by the end of the day. Rude shop assistant, Bad service all round. I hope to god the dress is actually fixed when it eventually turns up! Allbeit way too long because of their shoddy workmanship! Can't believe they call themselves a service, and overpriced too. FYI... there is a tailors up the road that does exceptional work for half the cost... it just so happens he's on holiday at the moment otherwise I never would have made the mistake of going to TOPHAT!