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  • accounting
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  • Atm
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  • home goods store
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  • intersection
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  • locality
  • meal takeaway
  • Medical Center
  • mosque
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  • Movie Theater
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  • neighborhood
  • Office
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  • shoe store
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  • sublocality
  • subway station
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Where

Travelpack located at 523 High Rd, Wembley HA0 2DH, UK

If you require further information, book an appointment or need answers to a question, please feel free to contact us by 020 8585 4060

Are you a business owner and do you want a free listing here or you own a listing? make sure that you claim this business and free listing, once claimed you will be able to amend the description and contact information and gain new enquiries.

Need to know more about this business, please call us during business hours or visit our website and can get more information of Travelpack by http://www.travelpack.com/

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Travelpack london
Travelpack london

Google Review

Note: these reviews will not count in overall rating.

Jack Walsh

1 Google Rating

Took my money and didn't even confirm the booking. I booked a flight through Travelpack, paid for it

1/ 5

Took my money and didn't even confirm the booking. I booked a flight through Travelpack, paid for it, got a confirmation email, and confirmation status on their own booking checker. All sorted I thought, until I arrived at the airport to find the booking was reserved. Travelpack had taken my money but hadn't actually confirmed the booking. I was sent a confirmation email to check if I actually wanted the seats on the plane!! Awful service, completely confused, and I had to speak to three different customer services agents to get my refund sorted, after 1 hung up on me. Hopefully this refund does go through in the stated 3 days, or maybe i'll have to confirm this too. I would suggest avoid!!!

Jane Woodall

1 Google Rating

You get what you pay for I suppose, and travelpack are testament to me of why you should not bother

1/ 5

You get what you pay for I suppose, and travelpack are testament to me of why you should not bother booking flights through these cheap third parties. We booked some flights to singapore which were changed twice, apparently due to the airline, which is very suspicious to me. The second flight they had changed was replaced for economy flights, which is a blatant rip off as we had paid for business class flights. Customer service is available but slow, I've been on the phone to them countless times over this journey and in the end gave up and decided to deal with the airline directly instead which was successful. Also, whilst it says their offices are based in London their customer service office is clearly based in India which gives me the impression they are trying to avoid paying their staff a decent wage as well. Essentially just a slimy third party company who will make as much money off of you as they can, but are also really good at getting around things and making excuses to make it look like they didn't sell you a ticket for an overbooked flight. What i've learned here is that it's always best to pay that little extra and go direct with the airline...

Danny Adams

1 Google Rating

They Told me My Transaction of nearly 800 quid was not secure. so paid for it again. i have have pai

1/ 5

They Told me My Transaction of nearly 800 quid was not secure. so paid for it again. i have have paid them around £1570 so far and not had it returned.... i will hunt down them, their private addresses and pay a visit to the store and take some I.Ds. they have caused me all sorts of problems. which if i don't get funds returned today. i will do damage to these people.

Jimmy Clarke

1 Google Rating

Complete Con. This company takes money for flights it can't provide tickets for, holds onto the cash

1/ 5

Complete Con. This company takes money for flights it can't provide tickets for, holds onto the cash and tries to get people to purchase more expensive flights at a later date. Here is my experience: - I saw a deal on Skyscanner for a cheap flight from Manchester to Hanoi. - I purchased the ticket, the money was reserved from my account and Travelpack sent me an email immediately saying there weren't any seats left. - I rang their call centre in India who said they were trying to resolve the issue with the airline and would call back in 20 minutes. - 30 minutes later I received no call so I called them back. They said they need an hour and would call me back. - One hour later I had not received a call so I called them back. They told me they tried to get through to me but my phone was ngaged. It wasn't, they were lieing. -After 30 minutes on hold and plenty of arguing they agreed to give me a full refund - I went to my bank who told me the money was still resereved in my account (i.e. I can't spend the money) - I wrote a negative review on their facebook page - Their customer service manager called me up unnanounced and started a completely bizzare 12 minute argument with me where she tried to describe how all travel agencies have the same problems. Despite me asking her to hang up around 7-8 times, she refused and kept asking me to take down the negative reviews. This company will attempt to take your money and hold onto it for as long as they can so they can either make money of the interest or sell you more expensive flights closer to the dates. I would avoid them at all costs. If you don't trust this review please visit their facebook page or trustpilot where you can see dozens of similar reviews to mine.

Julie Macedo

5 Google Rating

Great customer service! Many thanks for your hard work, it is well appreciated. :)

5/ 5

Great customer service! Many thanks for your hard work, it is well appreciated. :)

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  • Sunday09:00 AM - 04:00 PM
  • Monday09:00 AM - 07:00 PM
  • Tuesday09:00 AM - 07:00 PM
  • Wednesday09:00 AM - 07:00 PM
  • Thursday09:00 AM - 07:00 PM
  • Friday09:00 AM - 07:00 PM
  • Saturday09:00 AM - 07:00 PM
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