I have a top denture and some crowns and one of my crowns broke and half was still in my gum and the
I have a top denture and some crowns and one of my crowns broke and half was still in my gum and the dentist said they would pull the tooth and fix a tooth to the denture. They told me it would take 5 working days to fix another tooth to the denture I have and booked me in for an appointment the following Saturday. I got a text message from the dentist at 7.45pm on friday cancelling the appointment and i asked them why they texted so late as I was meant to have worked the following day and had to cancel. They said it wasn't there fault. I waited another four days and text them back telling them I want my denture back from the lab as I can go somewhere else and get it fixed in a day and I got a text saying come in on Saturday and we will fix it. I told them I was coming tonight to collect the denture as I'm fed up waiting. I got a message back later saying come in later for your denture as we are open till 9pm. When I got there the shutter was half down and spent 15 minutes ringing the phone and knocking at the door before someone came and let me in. I got my dentures and left but no apologies for waiting 9 working days when they told me 5 at the most. Not a nice dentist practice and won't be going back again as they don't know how to treat people right by letting them no what is happening.