I never normally am someone to leave a bad review, but my experience here definitely warranted one-
I never normally am someone to leave a bad review, but my experience here definitely warranted one- especially after having high expectations and hearing good things. I came in with a photo of a significantly shorter and thinner haircut that I wanted something similar to. Ferhat, my hairdresser, said this was fine and I went to get my hair washed (by staff member that did not speak a word to me). Then a minuscule amount was cut off my hair, though I was assured it would look shorter once dry- it didn't. After my hair was apparently finished I asked both for it to be thinned as she hadn't done so at all and a bit more off the length. She thinned it slightly but refused to cut anymore length off because it was now dry and said that she'd done what I showed her. Showed her the photo again and she said it was a different photo (what I'd get out of doing that I don't know). I have never had an issue with a hairdresser trimming a bit of length off my hair dry before, the place I normally go only cuts it dry and charges half the price, and for her to refuse to is extremely bad practice. She had told a hairdresser next to me that I was her last client of the day so obviously just wanted to go home. I tried to get the student discount which they advertise is 15% off on Fridays but was told it was already included on the normal price list, which makes zero sense. By this point I was done protesting and just wanted to leave. Really disappointed and feel like I've wasted money on a haircut my hairdresser decided to give me rather than what I asked. Not worth the money.