Vile, filthy horrid place, run by disrespectful ignorant people. We regularly take a journey of just
Vile, filthy horrid place, run by disrespectful ignorant people. We regularly take a journey of just 34 minutes by 2 trains. Because of constant incompetence and incorrect advice and platform changes without notice we have to leave 2 1/2 to do it. Ticket machines are unreliable, advice varies from person to person there, and heaven forbid you get angry at this abuse- they just call the Police and say you're being 'threatening'. They lie, they blame everything and everyone else for constant failures. Ticket staff are rude, unhelpful and ignorant. Service and product are unreliable, and third-world. After a problem with our journey I asked seven (YES SEVEN) different staff and each gave me a different answer. I would rather walk on bended knee over lemon juice infused broken glass rather than endure this hive of stupidity again.