PLEASE PLEASE read this and other negative reviews. I cannot believe how much I am agreeing with the other negative comments, of which have stretched back over a 5 year period - which brings the auto reply from the ‘owner’ laughable.
The staff have been nothing short of bullies to my partner. She has been nothing but pleasant, professional, timely with all of her payments and they have treated her in a truly disgusting nature over the phone, in person and over email.
The flat was not professionally cleaned prior to the my partner moving in and yet demanded a professional clean in the region of £300, for a 6 month lease, this is a ludicrous for a young professional female who has been nothing but perfect.
Finally, they demanded a deposit and fees of £900+ and gave her 1 day to get these funds only to return this in a bank transfer. Seems odd...
PLEASE AT ALL COSTS AVOID THIS ESTATE AGENT. Unless you like the idea of terrible service, inept skill and to be held over a barrel during your let.